Licenses

We are an official reseller of Onebot licenses. Purchase your licenses through us, and we guarantee that you will receive a great deal of knowledge exchange and experience as part of the purchase

Implementation

Let's shorten the runway from purchase to going live. As your implementation partner, we ensure that you get the best possible start with OneBot.

Consultation

Zitac can offer you some of the sharpest IT consultants in the market. We are responsive and tailor the assignments according to your wishes

Integrate OneBot with Ivanti Neurons For ITSM

With OneBot's built-in integration with Ivanti Neurons For ITSM, users can enjoy an enhanced user experience, increase productivity, and thereby streamline operations on multiple fronts.

Improve productivity with OneBot

OneBot allows employees to inquire about their issues before logging a ticket. When the problem cannot be solved independently, a ticket can be created. This leads to fewer tickets and gives IT time to address real issues.

OneBot provides the user with a better experience

OneBot integrates with your entire organization's knowledgebase and assists employees in finding the information they need within seconds. The platform also offers analytics of popular knowledge articles, as well as interactive forms and notifications where clear interfaces are presented. Furthermore, OneBot integrates with Microsoft Teams, providing users a familiar place to utilize all the functions of the AI chatbot.

OneBot creates efficient processes.

By automating manual integration processes, organizations can streamline operations, minimize errors, and improve overall efficiency.

The existing integration with Ivanti Neurons For ITSM simplifies the configuration process, allowing users to create or modify integrations without extensive technical expertise.

FAQ

What is OneBot?
OneBot is an advanced chatbot that automates and streamlines workflows within IT service management. OneBot automates repetitive tasks, improving both efficiency and the user experience.
What does Zitac offer as an IT partner for OneBot?
Zitac has a dedicated ITSM team with extensive experience in various ITSM systems. We assist you in implementing OneBot into your existing system and tailor the solution to your needs.
How does the integration between OneBot and Ivanti Neurons For ITSM work?
The integration between OneBot and Ivanti Neurons For ITSM enables the automation of workflows within ITSM. Through this integration, users of the Ivanti platform can benefit from OneBot's ability to automate and streamline tasks that would otherwise require manual effort.
Is it possible to customize the integration between OneBot and Ivanti Neurons For ITSM for specific business needs?
Yes, Zitac can assist with customizing the integration to meet specific needs and requirements within different organizations. This includes everything from setting up workflows to specific configuration of automation processes.
How does one initiate an integration of OneBot with Ivanti Neurons For ITSM through Zitac?
To initiate an integration, interested organizations should contact Zitac for an initial consultation with one of our ITSM experts. During this meeting, needs and objectives will be discussed to create a customized solution that best fits the organization's requirements.

Ready to take a closer look at OneBot? - Contact us!

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