Global Premier Partner for Decisions

Take control of complex processes with Decisions

When business rules, systems, people, exceptions and AI need to work together, adding another tool is rarely the answer. Zitac helps you use Decisions as a structured orchestration layer, from your first use case to a scalable solution built for long-term success.

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Decisions
Business rules, workflows, integrations and AI orchestration in one unified process layer.
Business Rules Workflow Orchestration
2018 Zitac has been delivering Decisions solutions in customer projects since 2018.
Premier Global Premier Partner with an experienced team specializing in Decisions and automation.
Process + AI Supporting workflows where systems, business rules, people and AI need to work together.
ISO ISO 27001, 9001 and 14001 certifications demonstrating our commitment to quality, security and structured delivery.

Why Choosing the right Decisions partner matters

Decisions makes it possible to build automation, business rules and interfaces quickly. But real business value comes from choosing the right processes, clearly defining the rules and designing an architecture that can scale.

When automation spans multiple systems, configuring Decisions is only part of the solution. Business rules, data, responsibilities and exceptions need to be clearly defined from the start.

Zitac starts with the challenges that slow your business down: manual tasks, unclear decisions, fragmented information and processes that struggle as volumes increase.

We help you identify the right first use case, develop a proof of concept (POC) and move into production with traceability, data quality and long-term management built in.

Process automation workshop at Zitac
From use case to production We help you prioritize the right first use case, build a POC and develop a solution ready for long-term operation.
Rules, Data and Responsibilities We establish clear process logic, validations, roles and monitoring before your automation scales.

What is Decisions?

Decisions is a low-code platform for business-critical automation, bringing business rules, workflows, integrations, form design and monitoring together in one visual development environment.

Rules Engine

Business Rules You Can Control

Define and automate decisions, validations and conditions to create more consistent, traceable processes that are easier to adapt as business requirements change.

Workflow

Workflows That Connect Everything

Build and optimize processes where tasks, approvals, exceptions and status updates need to work seamlessly across teams and systems.

Integrations

Connect Your Existing Systems

Connect data, events and activities across your technology landscape without replacing the core systems your business already relies on.

Orchestration

Stay in Control as AI Becomes Part of Your Processes

Use Decisions to orchestrate people, systems and AI within structured processes, with clear responsibilities, business rules and monitoring.

Where Decisions delivers the fastest value

Decisions is particularly valuable when a process is too important to manage manually, yet too specialized or frequently changing to justify extensive custom development.

Rules-Based Decisions

Automate credit decisions, underwriting, KYC, exception handling, policy checks and other processes where business rules must be clearly defined.

Cross-System Processes

Eliminate bottlenecks caused by email chains, spreadsheets, manual checks and processes that depend on individual employees across existing platforms.

Data Validation and Master Data

Improve data quality early in the process, with clear ownership, validation and visibility before errors become costly.

From POC to Scalable Solutions

Start with a focused use case, demonstrate value quickly and expand with an architecture designed for long-term scalability.

When Zitac is the right Decisions partner

Zitac is a strong fit for organizations looking to combine the capabilities of Decisions with a hands-on partner who understands business processes, technology and long-term solution management.

We're a great fit if you:

  • manage rules-driven processes with many exceptions
  • want to reduce manual work between systems
  • need better traceability, accountability and visibility
  • want to validate a specific use case before scaling
  • are looking for a long-term development partner

How we work

  • start with business challenges, not product features
  • define rules, roles and integration requirements early
  • build an initial solution that can be tested and evaluated
  • plan for data quality, security and long-term management
  • continuously improve and scale based on proven value
"Decisions delivers the greatest value when it acts as an orchestration layer for processes where business rules, data, responsibilities and monitoring need to work together."

Zitac's perspective on Decisions, automation and orchestration

How Zitac can help

We do more than implement a platform. We help you identify the right opportunities, build reliable solutions and establish a foundation for continuous improvement.

Use Case & Assessment

  • Process mapping
  • Business value assessment
  • Use case prioritization

POC & Demo

  • Focused initial solution
  • Business rules and workflows
  • Validation against real business challenges

Implementation

  • Solution design and architecture
  • Integrations and data quality
  • Controlled go-live

Continuous Development

  • Maintenance and support
  • New workflows and business rules
  • Scaling based on business value

Ready to take control of complexity?

Book a demo or start a focused proof of concept with Zitac. We'll help you identify the right process to start with and demonstrate the value needed to take the next step.

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Frequently asked questions about Decisions

Answers to some of the most common questions organizations ask when evaluating Decisions or looking to take their existing implementation to the next level.

Does Decisions replace our existing systems?

Usually not. Decisions often acts as an orchestration layer around existing systems, connecting business rules, workflows, integrations and responsibilities without replacing your core platforms.

How quickly can we get started?

It depends on the complexity of your processes and integration requirements. Many organizations benefit from starting with a focused proof of concept (POC) that demonstrates business value quickly.

Can Decisions handle enterprise-scale processes?

Yes. Decisions is particularly well suited for complex environments where workflows, business rules, data validation and traceability need to be managed across multiple systems and teams.

Does Zitac provide support after implementation?

Yes. Zitac supports you throughout the entire journey, from initial assessment and implementation to continuous development, maintenance and long-term support.

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