16 June 2025

Zitac Strengthens their ITSM Portfolio

Nordic Partner to HaloITSM

Zitac strengthens its position as a competence partner within IT Service Management by becoming an official partner of HaloITSM. This partnership expands Zitac’s portfolio with another modern and powerful ITSM platform – enabling us to meet a broader range of needs for both new and existing customers.

For over two decades, Zitac has helped companies and organizations streamline and develop their IT processes. With deep expertise in both strategy and technology, Zitac has established itself as a long-term partner in ITSM – viewing ITSM not just as a technical solution, but as a driver of business development.

- Our role is to help customers succeed with their ITSM initiatives – regardless of platform. That requires a deep understanding of both technology and business operations, and that’s where we make a real difference as a competence partner,” adds Fredrik Stolpe, Head of ITMA at Zitac.

Strong Growth for HaloITSM

HaloITSM is a rapidly growing ITSM platform that combines flexibility with user-friendliness. With built-in AI, fast time-to-value, and powerful customization capabilities, the solution fits both private companies and public sector organizations. The platform is also recognized by leading analysts such as Gartner and Forrester.

As a certified partner, Zitac offers end-to-end services for HaloITSM – from needs assessment and implementation to configuration, integrations, training, and licensing advisory.

Want to learn more about our partnership with HaloITSM?
Explore our full offering on the partner page:

zitac.se/partner/haloitsm-partner