19 Dec 2024

Zitac wins procurement for Malmö Stad – Delivering Ivanti Neurons for ITSM

Zitac, a leading IT solutions provider in the Nordics, has secured the procurement for Malmö Stad’s new IT Service Management (ITSM) system. Malmö Stad has chosen Ivanti Neurons for ITSM, a scalable and innovative platform that will strengthen the city’s IT services and streamline operations.

- At Zitac, we are proud to have won the procurement with Malmö Stad for this important project. Together, we will modernize their ITSM processes and create a solid foundation for the digital services of the future, says Fredrik Stolpe, Business Area Manager at Zitac.

A strategic IT Partner for Malmö Stad

Zitac will provide the technology and deliver strategic support to Malmö Stad. The goal is to create efficient IT processes and provide long-term support for the city’s digitalization journey. With Ivanti Neurons for ITSM, Malmö Stad can benefit from:

• Real-time insights and data analytics, enabling faster and better decision-making.
• Automated processes that increase efficiency and reduce manual workloads.
• A scalable platform that evolves alongside the city’s needs.

- This project is about more than technology – it’s about building competence and ensuring Malmö Stad can meet both current and future challenges, adds Stolpe.

Strengthening digitalization in the public sector

Malmö Stad is one of Sweden’s largest municipalities and has high ambitions for digitalization. By choosing Ivanti Neurons for ITSM, the city takes an important step towards streamlining IT services, enhancing the employee experience, and strengthening IT security.
We look forward to beginning this collaboration and delivering a solution that not only meets but exceeds Malmö Stad’s expectations, Stolpe concludes.

Would you like to learn more about how Zitac can help your organization streamline and future-proof your IT services? Contact us, and we’ll tell you more.