Improve cybersecurity with ITSM
IT Service Management that fulfills
the requirements for NIS2
Published: 2024-04-15
The EU’s NIS Directive, established in 2016, was an important step in strengthening the cyber security of critical infrastructures and digital service providers. With the aim of further strengthening this protection, the NIS2 directive takes up and deepens the requirements for cyber security. This new directive, to be implemented by EU countries by October 2024 at the latest, will strengthen the EU’s cybersecurity resilience and make compliance with its regulatory framework mandatory for affected organizations.
In this article, we highlight the IT Service Management system Ivanti Neurons For ITSM and how it has been adapted to meet the requirements of the NIS2 Directive.
How IT Service Management helps you meet the requirements for NIS2
Adapting to NIS2 compliance can be a challenging process for many organizations. The directive involves detailed requirements for incident reporting, risk management and cyber security measures. Read more about the NIS2 directive. To facilitate this adaptation, it may be worth exploring how integrated IT Service Management systems can contribute to an efficient and structured compliance process.
An example of such a solution is Ivanti Neurons For ITSM, which offers tools to help organizations meet the requirements of the NIS2 directive while strengthening their cybersecurity profile. This type of system can help systematize incident management and strengthen the ability to identify and manage risks in accordance with the high standards prescribed by the NIS2 directive. Let’s take a closer look at the features of Ivanti Neurons For ITSM and how they are adapted to meet the requirements.
Incident management
With Ivanti Neurons for ITSM, organizations can quickly identify and respond to security incidents. The tool provides automated workflows designed to streamline incident management. This capability is essential to meet the stringent requirements of the NIS2 Directive, as set out in, Chapter IV – Article 20, where rapid detection and response is critical.
Risk Assessments and measures
The platform supports the implementation of in-depth risk analysis processes. It helps organizations systematically identify and prioritize cyber security risks in accordance with the NIS2 directive criteria. By providing the tools necessary to map and mitigate risk, organizations’ ability to manage cybersecurity becomes more proactive and targeted.
Comprehensive reporting
According to NIS2, significant security incidents must be reported to the National Center of Cyber Security within 24 hours. Ivanti Neurons for ITSM, along with Ivanti Xtraction, offers powerful reporting capabilities that facilitate fast and accurate reporting, which is critical to maintaining compliance with these requirements.
Intelligent automation
By integrating AI-driven automation, Ivanti Neurons for ITSM optimizes the effectiveness of cybersecurity operations. The platform automates tasks such as incident management and response, enabling faster response times and relieving the cybersecurity team of time-consuming routine tasks. This is in line with NIS2’s ambitions to improve the speed and precision of security work.
Collaboration and information sharing
NIS2 highlights the importance of collaboration and information sharing to effectively manage cyber security threats. Ivanti Neurons for ITSM promotes this by facilitating seamless communication and sharing of insights between cybersecurity teams. This supports the building of a more robust and coherent security structure across organizations and nations.
The importance of a reliable partner
Ivanti Neuron’s for ITSM features help organizations meet regulatory requirements according to NIS2, while strengthening their readiness for current and future cyber security challenges.
Strengthening the ability of organizations to meet the requirements of the NIS2 directive is not only about applying technology, but also about understanding and integrating these tools in the best possible way.
In this context, the value of collaborating with expert partners such as Zitac Consulting, which possesses in-depth knowledge in cyber security and IT Service Management tools, emerges.
Zitac offers the expertise required to ensure that Ivanti Neurons for ITSM is not only implemented correctly, but also leveraged to maximize its potential for cybersecurity and regulatory compliance. It is a combination of advanced technology and expert knowledge that positions organizations to effectively address today’s security challenges and build a more secure digital future.
Contact or book a meeting with us to understand how your organization will meet the requirements that NIS2 entails.
Contact Zitac
André Hellman
IT Service Management Expert
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