{"id":8885,"date":"2018-10-11T17:58:18","date_gmt":"2018-10-11T15:58:18","guid":{"rendered":"https:\/\/zitac.se\/support\/"},"modified":"2022-12-01T16:15:59","modified_gmt":"2022-12-01T15:15:59","slug":"support","status":"publish","type":"page","link":"https:\/\/www.zitac.se\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div id=\"pl-8885\"  class=\"panel-layout\" ><div id=\"pg-8885-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8885-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8885-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-8885-1\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-8885-1\" data-stretch-type=\"full\" ><div id=\"pgc-8885-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8885-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>If the problem cannot be solved over the telephone or by remote control, our IT consultants in Gothenburg, Stockholm, \u00d6rebro, Helsingborg or Malm\u00f6 will be happy to visit you to solve the issue on site.<\/p>\n<p>We register your case in our ServiceDesk system so that you easily can keep up to date with the case and any activities via an online interface, or we can update you by email if you prefere. You can even log in yourself to add information to your case, something that creates a simpler and more informative communication channel directly to our technicians.<\/p>\n<p>Welcome to try us out!<\/p>\n<h2>Our support is always available at:<\/h2>\n<p>Call us: <a href=\"tel:+46102051500\"><strong>+46 (0)10-205 15 00<\/strong><\/a><br \/>\nE-mail: <a href=\"mailto:servicedesk@zitac.net\">servicedesk@zitac.net<\/a><br \/>\nSelf-service: <a href=\"https:\/\/servicedesk.zitac.net\/HEAT\/\">https:\/\/servicedesk.zitac.net\/HEAT\/<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-8885-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-8885-1-1-0\" class=\"so-panel widget widget_zitac-icon-widget panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-zitac-icon-widget so-widget-zitac-icon-widget-styles-d75171398898-8885\"\n\t\t\t\n\t\t><div class=\"zitac-icon-conatiner\">\n    <div class=\"zitac-icon-holder\" style=\"max-width: 273px;\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/www.zitac.se\/wp-content\/uploads\/2022\/09\/support.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.zitac.se\/wp-content\/uploads\/2022\/09\/support.png 400w, https:\/\/www.zitac.se\/wp-content\/uploads\/2022\/09\/support-300x300.png 300w, https:\/\/www.zitac.se\/wp-content\/uploads\/2022\/09\/support-150x150.png 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>            <\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-8885-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8885-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8885-2-0-0\" class=\"so-panel widget widget_zitac-team-member-widget panel-first-child panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-zitac-team-member-widget so-widget-zitac-team-member-widget-standard-d75171398898-8885\"\n\t\t\t\n\t\t><div class=\"team-member\">\n\t<div class=\"team-image\">\n        <a href=\"https:\/\/www.zitac.se\/en\/team-member\/carl-johan-hultqvist\/\">\n    \t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/05\/5-1-300x300.png\" class=\"attachment-team-member size-team-member wp-post-image\" alt=\"\" srcset=\"https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/05\/5-1-300x300.png 300w, https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/05\/5-1-150x150.png 150w, https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/05\/5-1-768x768.png 768w, https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/05\/5-1.png 1000w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>        <\/a>\n\t<\/div>\n\t<div class=\"team-info\">\n                <a href=\"https:\/\/www.zitac.se\/en\/team-member\/carl-johan-hultqvist\/\" class=\"member-name-link\">\n    \t\t<h4 class=\"team-name\">Carl-Johan Hultqvist<\/h4>\n        <\/a>\n\t\t<h5 class=\"team-position\">Chief Operating Officer<\/h5>\n\t\t<div class=\"team-meta\">\n\t\t\t<div class=\"team-phone\">\n\t\t\t\t\t\t\t\t\t<!--<i class=\"fa fa-phone\"><\/i>--> <a href=\"tel:+46736639764\">+46 736 63 97 64<\/a> <br\/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"team-email\">\n\t\t\t\t\t\t\t\t\t<!-- <i class=\"far fa-envelope\"><\/i> --> <a href=\"mailto:carl-johan.hultqvist@zitac.se\">carl-johan.hultqvist@zitac.se<\/a> <br\/>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-8885-3\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch hide-mobile hide-tablet hide-desktop panel-row-style panel-row-style-for-8885-3\" data-stretch-type=\"full\" ><div id=\"pgc-8885-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8885-3-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<hr \/>\n<h3>Remote Control<\/h3>\n<p>To support you we use market leading tools from:<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-8885-4\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-8885-4\" data-stretch-type=\"full\" ><div id=\"pgc-8885-4-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-8885-4-1\"  class=\"panel-grid-cell\" ><div id=\"panel-8885-4-1-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-4e6925654b7a-8885\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t\t<a href=\"https:\/\/zclient.zitac.net\/ARS\/v1.0\/\"\n\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\" \t\t>\n\t\t\t<img \n\tsrc=\"https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/10\/kaseya_logo-300x171.jpg\" width=\"300\" height=\"171\" srcset=\"https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/10\/kaseya_logo-300x171.jpg 300w, https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/10\/kaseya_logo.jpg 350w\" sizes=\"(max-width: 300px) 100vw, 300px\" alt=\"Kaseya logo\" \t\tclass=\"so-widget-image\"\/>\n\t\t\t<\/a><\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-8885-4-2\"  class=\"panel-grid-cell\" ><div id=\"panel-8885-4-2-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-4e6925654b7a-8885\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t\t<a href=\"https:\/\/get.teamviewer.com\/zitacremotesupport\"\n\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\" \t\t>\n\t\t\t<img \n\tsrc=\"https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/10\/teamviewer_logo-300x165.jpg\" width=\"300\" height=\"165\" srcset=\"https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/10\/teamviewer_logo-300x165.jpg 300w, https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/10\/teamviewer_logo.jpg 768w\" sizes=\"(max-width: 300px) 100vw, 300px\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t\t\t<\/a><\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-8885-4-3\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-8885-4-3-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-4e6925654b7a-8885\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t\t<a href=\"https:\/\/zitac.se\/en\/partner\/beyondtrust\/\"\n\t\t\ttarget=\"_blank\" rel=\"noopener noreferrer\" \t\t>\n\t\t\t<img \n\tsrc=\"https:\/\/www.zitac.se\/wp-content\/uploads\/2019\/01\/BeyondTrust_Horiz_hex-Orange-300x86.png\" width=\"300\" height=\"86\" srcset=\"https:\/\/www.zitac.se\/wp-content\/uploads\/2019\/01\/BeyondTrust_Horiz_hex-Orange-300x86.png 300w, https:\/\/www.zitac.se\/wp-content\/uploads\/2019\/01\/BeyondTrust_Horiz_hex-Orange-768x220.png 768w, https:\/\/www.zitac.se\/wp-content\/uploads\/2019\/01\/BeyondTrust_Horiz_hex-Orange-1024x293.png 1024w, https:\/\/www.zitac.se\/wp-content\/uploads\/2019\/01\/BeyondTrust_Horiz_hex-Orange.png 1462w\" sizes=\"(max-width: 300px) 100vw, 300px\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t\t\t<\/a><\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-8885-4-4\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>If the problem cannot be solved over the telephone or by remote control, our IT consultants in Gothenburg, Stockholm, \u00d6rebro, Helsingborg or Malm\u00f6 will be happy to visit you to solve the issue on site. We register your case in our ServiceDesk system so that you easily can keep up to date with the case [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8885","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v25.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support &#8212; Zitac Consulting AB<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zitac.se\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"If the problem cannot be solved over the telephone or by remote control, our IT consultants in Gothenburg, Stockholm, \u00d6rebro, Helsingborg or Malm\u00f6 will be happy to visit you to solve the issue on site. We register your case in our ServiceDesk system so that you easily can keep up to date with the case [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zitac.se\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Zitac Consulting AB\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-01T15:15:59+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.zitac.se\/en\/support\/\",\"url\":\"https:\/\/www.zitac.se\/en\/support\/\",\"name\":\"Support &#8212; Zitac Consulting AB\",\"isPartOf\":{\"@id\":\"https:\/\/www.zitac.se\/#website\"},\"datePublished\":\"2018-10-11T15:58:18+00:00\",\"dateModified\":\"2022-12-01T15:15:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.zitac.se\/en\/support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.zitac.se\/en\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.zitac.se\/en\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.zitac.se\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.zitac.se\/#website\",\"url\":\"https:\/\/www.zitac.se\/\",\"name\":\"Zitac Consulting AB\",\"description\":\"Zitac \u2014 Avancerad IT i framkant\",\"publisher\":{\"@id\":\"https:\/\/www.zitac.se\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.zitac.se\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.zitac.se\/#organization\",\"name\":\"Zitac Consulting\",\"url\":\"https:\/\/www.zitac.se\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.zitac.se\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/06\/zitac_pantone7461.png\",\"contentUrl\":\"https:\/\/www.zitac.se\/wp-content\/uploads\/2018\/06\/zitac_pantone7461.png\",\"width\":1664,\"height\":767,\"caption\":\"Zitac Consulting\"},\"image\":{\"@id\":\"https:\/\/www.zitac.se\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.instagram.com\/zitacconsulting\/\",\"https:\/\/www.linkedin.com\/company\/zitacconsulting\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Support &#8212; Zitac Consulting AB","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.zitac.se\/en\/support\/","og_locale":"en_US","og_type":"article","og_title":"Support","og_description":"If the problem cannot be solved over the telephone or by remote control, our IT consultants in Gothenburg, Stockholm, \u00d6rebro, Helsingborg or Malm\u00f6 will be happy to visit you to solve the issue on site. 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