{"id":8871,"date":"2018-02-20T11:23:45","date_gmt":"2018-02-20T10:23:45","guid":{"rendered":"https:\/\/zitac.se\/it-service-management\/"},"modified":"2022-12-01T14:21:52","modified_gmt":"2022-12-01T13:21:52","slug":"it-service-management","status":"publish","type":"page","link":"https:\/\/www.zitac.se\/en\/it-service-management\/","title":{"rendered":"IT SERVICE MANAGEMENT"},"content":{"rendered":"
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Support for internal and external digital flows of your business<\/h3>\n
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At Zitac, we provide support for everything from setting up an implementation project that is tailored to your requirements and needs, to the choice of system and how you wish to work with your internal and external flows in your day-to-day business and also in future.<\/p>\n<\/div>\n<\/div><\/div>

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Service<\/div>\n
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Servicedesk - Enterprise Service Management<\/p>\n

The ServiceDesk revolution is happening right now!\r\n<\/p>\n <\/div>\n <\/div>\n

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Service<\/div>\n
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Remote control<\/p>\n

Support all of your employees irrespective of system, device, location or language.<\/p>\n <\/div>\n <\/div>\n

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Service<\/div>\n
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Service desk and support<\/p>\n

Zitac offers first-class support for your entire infrastructure, with local roots in both Stockholm and Gothenburg.<\/p>\n <\/div>\n <\/div>\n

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IT Service Management Assessment<\/h3>\n

Are you about to introduce self-service for users but don't know where to start? Do you want to increase the degree of automation but don't know how? We help you take the first step with our workshop.<\/p>\n<\/div>\n<\/div><\/div>

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Workshop<\/div>\n \"ITSM<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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Customer Case<\/span><\/p>\n

Capio - The investment in ESM has provided incredible scale opportunities in a short period of time<\/span><\/h3>\n

\"Zitac has helped us with an effective and uniform Enterprise Service Management solution\" - Jack Langgaard | Capio <\/span><\/p>\n<\/div>\n<\/div><\/div>

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ESM<\/div>\n \"\"<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>
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Products we work with<\/p>\n \n

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Zervicepoint<\/p>\n

Oavsett om tidsbristen beror p\u00e5 d\u00e5lig datakvalitet eller frustration \u00f6ver ineffektiva verksamhetsprocesser i ditt dagliga arbete, s\u00e5 kan Zervicepoints digitala plattform automatisera och f\u00f6renkla. P\u00e5 s\u00e5 vis kan du koncentrera dig p\u00e5 vad som verkligen \u00e4r viktigt f\u00f6r din verksamhet.<\/p>\n <\/div>\n <\/div>\n

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Ivanti<\/p>\n

Ivanti's plattform \u00e4r nyckeln till en modern arbetsplats, d\u00e4r den integrerar och automatiserar IT-processer f\u00f6r att skapa en s\u00f6ml\u00f6s, s\u00e4ker och effektiv anv\u00e4ndarupplevelse \u00f6ver alla enheter.<\/p>\n <\/div>\n <\/div>\n

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\n\t\t\t\t\tN\u00e4r gjorde ni senast en s\u00e5rbarhetsscanning? Zitac utf\u00f6r en analys av er in- och utg\u00e5ende n\u00e4tverkstrafik. Analysen resulterar i en rapport som kan p\u00e5visa bland annat intr\u00e5ngsf\u00f6rs\u00f6k, vilken typ av trafik era anv\u00e4ndare nyttjar samt vilka host:ar som anv\u00e4nder mest trafik.\nL\u00e4s mer h\u00e4r<\/a>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\tK\u00e4nns ert wifi tr\u00f6gt eller upplever ni andra st\u00f6rningar? Zitac \u00e4r ett f\u00f6retag med spetskompetens inom tr\u00e5dl\u00f6s kommunikation, vi erbjuder en oberoende wifi survey som kan hj\u00e4lpa er att hitta orsaken till problemen och d\u00e4refter f\u00f6resl\u00e5 f\u00f6rb\u00e4ttringar f\u00f6r att ni skall f\u00e5 ett optimalt wifi.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\t24\/7 SOC support\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\tZitac Security Operations Center erbjuder kunder en effektiv cybers\u00e4kerhetsmilj\u00f6 med proaktiv \u00f6vervakning (NOC), analys av externa hot samt m\u00f6jlighet till konfiguration av kritiska system\u00a0dygnet runt<\/strong>.\nL\u00e4s mer h\u00e4r\u00a0<\/a>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t
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\n\t\t\t\t\t\tReady for Your Favorite Plugins\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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Our themes are compatible with all the major you know, love, and rely on. Page Builder, WooCommerce, and Jetpack, just to name a few.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t

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\n\t\t\t\t\t\tHigh Quality, Vetted, Secure Code\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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Based on the benchmark Underscores starter theme, our theme code is thoroughly vetted and secure.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/span>\t\t\t<\/div>\n\n\t\t\t

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\n\t\t\t\t\t\tSEO Optimized\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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Our code meets the latest SEO standards giving your site the best chance of ranking well.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\n\t<\/ul>\n<\/div><\/div><\/div><\/div><\/div>

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Zitac Service Management<\/h5>\n

Support<\/h3>\n
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Let us help you!<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t

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Contact us. We are happy to hear from you!<\/h2>\n

Do you want to know more about our services and how we can help you? Fill out the form and we will contact you shortly. Or call us +46-31-709 61 90<\/p>\n

Here you will find more contactdetails<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div>